A cluster of functions - administrative, educational and supportive - performed within the context of a positive relationship by an appropriately experienced professional. The ultimate objective of supervision is to deliver to clients/customers the best possible service, in accordance with your businesses policies and procedures, as well as meet the professional development and growth needs of professionals. [Kadushin, A.E. (1992)].
Professional supervision may be delivered in a variety of ways and will take into account a workers professional development needs, level of experience, roles and responsibilities. Elements may include:
- individual supervision via face to face contact, telephone, webcam etc.
- group supervision sessions with a Professional Supervisor
- peer supervision
- case, theme or theory discussions with other team members, Line Manager and/or Professional Supervisor (if different to the Line Manager)
- focus groups
- professional development
To ensure best practice is a feature of your business, call to find out how we can help on (07) 4772 9000 (Townsville).