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Gambling Help

Gambling Help Service

The Gambling Help Service provides free and confidential help to problem gamblers and their families.

Our counsellors and community educators are qualified professionals who offer:

  • Caring counselling and support for gamblers, their partners, families and friends
  • Telephone counselling and support
  • Information and awareness raising for community groups, gaming venues, service providers and schools

This program is funded by the Department of Communities, Housing and Digital Economy and there is no fee for accessing this service.

Making an appointment

You do not need a referral to use our service. Please phone 1300 672 273 between the hours of 8.30am – 5pm weekdays for more information or to make an appointment.

Remote and Rural Areas

Centacare NQ's Gambling Help team are available for in-person or over the phone counselling for those in remote and rural areas.

After Hours Support

If you require urgent assistance outside of business hours, please contact the Gambling Help Line with 24/7 support. Call 1800 858 858 or visit for resources and information.

Centacare NQ Services Guide

Click here to download brochure