Centacare NQ


NewAccess is a service designed by beyondblue that provides free and confidential support to help you tackle day-to-day pressures.

A NewAccess coach, specially trained and experienced, will support you in setting practical goals that help will get you back on track.

How does it work?

The service includes six free sessions with a NewAccess coach. At your first appointment, your coach will complete an initial assessment with you and develop a program tailored to your needs.

Sessions occur over the phone to assist those who reside in remote and rural areas of North West Queensland. Generally, the sessions occur over Skype or a web-based platform to replicate a face-to-face appointment. This will be discussed with you to ensure our approach is what best works for you. Coaches are located in Mount Isa but service Cloncurry, Normanton, Longreach, Richmond, Julia Creek and surrounding areas as necessary. 

Is the service right for me?

On average, one in five women and one in eight men will experience some level of depression and one in three women and one in five men will experience anxiety during their lifetime (source: beyondblue).

If any of the following are causing you to feel unhappy, moody, angry or unable to concentrate or sleep this service could be right for you:

    • Work stress or uncertainty
    • Change in living arrangements
    • New parent worries
    • Family problems
    • Health concerns or uncertainty
    • Long-term isolation or loneliness
    • Financial worries

Who are the NewAccess coaches?

NewAccess coaches are specifically trained to help guide you through your tailored plan. They are also well connected in the community and can point you in the right direction of other support that might help such as employment, financial, education, housing and more.

Is there a cost, and is it confidential?

NewAccess is free.  It is totally confidential. We understand how important this is when you live in a regional community and will protect your privacy at all times.

How do I get started?

How do I get started?

To enquire about NewAccess please visit our Contact Us page and select NewAccess from the drop down list.

Or call us on 1300 NQ Care (1300 672 273)

Alternatively, talk to your GP about referring you to us for an appointment.