The Family Relationship Centre is auspiced by Centacare and funded by the Commonwealth Government to support families. The Centre, which opened in 2006, was established as part of the legislative changes to the Family Law Act and the identified importance of family relationships for children's development and well-being. The family friendly centre has a library, café and staff on hand to assist with questions in a relaxed and welcoming atmosphere. The centre also assists families by providing Family Dispute Resolution for families who are wanting to discuss parenting arrangements. As well as the main centre, there is also a micro-Family Relationship Centre in Mount Isa based within Centacare offices
Some of the reasons why people may come to the Family Relationship Centre include:
- Relationship or family enhancement
- Family / relationship information
- Separation and parenting arrangements
- Parenting issues
- Conflict and communication
- Information and referrals to other services
- Information and literature about enhancing family relationships
Eligibility to access service
You do not need a referral to access the FRC.
Professionalism
At the FRC, like all Centacare Programs, each Family Dispute Resolution Practitioner has a tertiary qualification in the social sciences field with practical experience in family and relationship support
Practitioners are ethically bound to refer clients whose issues are outside their area of expertise or where the issues do not fit within the guidelines of our service.
Opening Times
Townsville
Monday, Tuesday, Wednesday & Fridays from 9am to 5pm
Thursday from 9am to 7.30pm
Saturday from 9am to 1pm.
Mt Isa
Monday to Friday from 9am to 5pm.
Confidentiality
Family Dispute Resolution is confidential within the limits of legal and professional boundaries. This can be clarified with your Practitioner if you are unsure as to what this means for you.
Fees
Family Dispute Resolution is subsidised through the Federal Department of Families, Housing, Community Services & Indigenous Affairs. Intake and assessment appointments are at no cost. For clients who have an income under $50,000 - the first three hours of joint Family Dispute Resolution Sessions are free. For clients earning over $50,000 - the first hour of Family Dispute Resolution is free with fees incurred for hours thereafter per person.
* Contact Centre for further details on fee schedule. Please note that service will not be refused based on a clients inability to pay.
Making an appointment
You do not need a referral to use our service. All you need to do is telephone:
- (07) 4779 4211 (281 Ross River Road, Townsville)
- (07) 4749 8000 (5 Miles Street, Mount Isa)
between the hours of 9am - 5pm weekdays.
Provision of educational and support groups for all members of the family (see listing under Courses) to develop healthy relationship skills and personal growth.
Mount Isa, Regional Family Dispute Resolution Brochure
