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Education and Life Skills Program

The Education and Life Skills Program provides an extensive range of support, education, groupwork and counselling services to families and individuals. In Townsville the program provides life skills education and support for a range of issues in a group setting. The purpose of all services delivered in this program is to enhance the lives and relationships of individuals and families. The courses are available at the Townsville outreach locations whilst in Mount Isa the program is more focused on one-to-one service delivery.

Select one of the following categories for further information:

Eligibility to access service

Enrolment in this program is through self referral, participants will be placed on a waitlist and contacted when there is a vacancy on a course. 

Professionalism

At Centacare, each Facilitator has a tertiary qualification in the social sciences field and or practical experience in working with families and facilitation of group work.

Staff are ethically bound to refer clients whose issues are outside their area of expertise or where the issues do not fit within the guidelines of our service.

Session Times

Groups vary in length dependant on the particular course and information about length of courses and times can be obtained by contacting the office.

Confidentiality

Counselling is confidential within the limits of legal and professional boundaries. This can be clarified with the group Facilitator if you are unsure as to what this means for you.

Fees

Groups are subsidised through the Federal Department of Families, Housing, Community Services & Indigenous Affairs.

We request a contribution (see below) towards the costs associated with facilitating the group.  While no-one will be refused our service on the basis that they cannot pay, this contribution enables us to continue to provide a valuable service to the community. If these contributions are not possible for you, a reasonable fee schedule can be discussed with your Facilitator.

If the combined annual household income is under $45,000, the fee is $5 per session.
If the combined annual household income is $45,000 - $70,000 the fee is $10 per session.
If the combined annual income is $70000 and above, the fee is $15 per person.
                                                                                                                                                                                                                 

For Concession card holders a gold coin donation will be accepted * (concession cards must be presented each session.)

*123 Magic and Emotion Coaching, Engaging Adolescents, and Building Connections will require a small fee ($5 per session) to cover the cost of resources.  Please speak to a facilitator for details.

Making an appointment

You do not need a referral to use our service. All you need to do is telephone:

  • (07) 4772 9000 (410 Ross River Road, Townsville)
  • (07) 4749 8000 (2 Corbould Street, Mount Isa)

Between the hours of 9am - 5pm weekdays and request information about groups that are available.

TESTIMONIALS
  • “The courses were extremely helpful and made me realise things I did not notice before”

    [...]
    From the EIS Program
  • “In every way the situation was respectfully and intelligently considered.  All staff were keen to work toward a successful outcome”.

    [...]
    From the Family Relationship Centre
  • "Good to have a person to listen to each other's opinion and to get the best for the child's needs."

    [...]
    From the Family Relationship Centre
  • "The BRIDGE program has helped me take a step back and see where I can make my life and my children's life a bit smoother and less stressful"

    [...]
    From the Bridge Program
  • "My client really enjoyed Hey Dad. He learnt new things and received a lot of good practical tips to help him be a better dad" (Support worker from external organisation)

    From the EIS Program
  • "My children have had counselling to help them through some awful things that have happened in our family, I have had a Family support worker come and help me with getting things b [...]

    From the Bridge Program
  • "The service provided a structured environment that assisted in developing a parenting plan".

    [...]
    From the Family Relationship Centre
CONTACT CENTACARE

Townsville Office - (07) 4772 9000
Bowen Office - (07) 4786 4158
Mount Isa Office - (07) 4743 4449
Cloncurry Office - (07) 4742 0542
Normanton Office - (07) 4745 1586

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